printing amazon return labels
Printing an Amazon Return Label
** Please note: Amazon’s language changes often. If you get stuck, feel free to call the store at 360-221-0898 and we will help guide you through the process.
1. From your Cellphone: click little person on bottom, then “Orders”
2. From your Desktop computer: click “Returns/Orders”
3. Find the return item & click “Return or replace items”
4. Choose the reason for return, answer questions & provide the details they’re asking for, click “Continue”
*They might need answers to the condition of the package. Answer all questions, click “Continue”
5. When you see “How can we make it right?”, click “Continue to return options”
6. Choose how you want your refund, click “Continue”
7. Amazon defaults to the first/top drop-off. Scroll down until you see “UPS Dropoff – box and label needed” (don’t see it? Click “other return options”/ “one other return option, etc. at the bottom of the choices)
If the reason for return is Amazon’s fault (broken, etc.), there will be no charge for returning. If you changed your mind, or ordered by mistake, the return fee cannot be avoided.
8. Click “Confirm your return”
9. If you have a printer: click “Print Label”. Print your label, seal your package & tape on the new label COVERING THE OLD LABEL. Have your box ready to go - packaged, sealed & labeled. Bring it to me to scan. Receipts provided.
10. No printer: click “Share Label” / “Email to a friend” && email it to print@whidbey.com Fees applied at the store to print & tape.
Please do not use anything but shipping/packing tape to seal your package. Scotch tape, blue painters’ tape, masking tape, etc. will not be accepted. For a small fee, we will retape your package with the appropriate shipping tape.
Canceling Your Amazon Return & Starting Over
Did you start your Amazon return and get a QR code? Unfortunately we cannot process returns by scanning a QR code. Only The UPS Store can do that. We can still return your package though! You need to cancel the return you started and begin again:
1. Sign into your Amazon account.
2. Click "Your Orders"
3. Find the item you are returning (it'll say "Return Started").
4. Click the item & then "View Return/Refund Status".
5. Click "Cancel Return" (might need to click "Manage Return" first). Click cancel return a total of two times.
6. Now go to the instructions above for printing an Amazon return label.